Sydney N. Heinle, Heather M. Hoff
Fletcher Funeral & Cremation Services, P.A.

254 E. Main Street | Westminster, MD 21157
410-848-7575 |

Raised in Manchester, Sydney is a licensed Funeral Director/Embalmer who brings a fresh new perspective to the funeral business. Carroll native Heather is a licensed Funeral Director honored to support families during a difficult time. 

What advice would you give to young women who want to succeed in the funeral business?
Sydney: Confidence is key. In the funeral business, every day is unpredictable so you must have the ability to improvise to meet your family’s needs. When entrusted with the care of someone’s loved one, you work in the highest level of professionalism. To find out if this is the right career path for you, I would recommend shadowing at a funeral home.

Heather: A successful funeral director is compassionate and patient, has good multi-tasking skills, and is a good communicator. Be present to your families and listen carefully so you can facilitate their wishes. Be professional and follow the code of ethics. If you’re still considering whether funeral directing is for you, shadow at a funeral home to see how the job fits.